Frequently Asked Questions
Everything you need to know about your StriVectin journey to glowing skin.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. Once your package is on its way, you will receive a confirmation email with tracking information.
What is your return policy?
We want you to love your results. If you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund.
Are StriVectin products tested on animals?
No, StriVectin is a cruelty-free brand. We do not conduct animal testing on our products or ingredients, nor do we ask others to test on our behalf.
How do I know which product is right for my skin type?
Each product page includes a 'Skin Type' and 'Solution' guide. For a personalized recommendation, you can use our online Skin Quiz or contact our skincare experts.
Do you offer international shipping?
Currently, Strivectin.com ships to addresses within the United States and its territories. For international orders, please check our authorized global retailers.
Can I use multiple promo codes on one order?
Our system allows one promotional code per order. However, promo codes can often be combined with automatic free shipping offers when the threshold is met.